How our patients feel about us
To whom it may concern. I am a patient at the Brookline location. I am writing this letter on behalf of the staff there. Johanna, Hanna, Yasmine, Ally and my Dr. Loconte. all of them are such beautiful people and have helped me so much with what I ha...
To whom it may concern. I am a patient at the Brookline location. I am writing this letter on behalf of the staff there. Johanna, Hanna, Yasmine, Ally and my Dr. Loconte. all of them are such beautiful people and have helped me so much with what I have been going through. Along with such caring hearts. !They deserve a thank you from their manager and from me I am grateful to know each of these individuals and may God Bless them always !!!!! Thank you 🙏
First off... there are not enough words that I could possibly type out to explain the level of excellence this office provides. Most people dread going into their doctors appointments but I truly look forward to my weekly visit with the staff at this...
First off... there are not enough words that I could possibly type out to explain the level of excellence this office provides. Most people dread going into their doctors appointments but I truly look forward to my weekly visit with the staff at this location. I’ve been utilizing this office for almost 5 years now (on and off, but most recently 3 years straight) and I really can’t imagine myself going anywhere else for my medical needs. The staff is amazing and they’re always laughing with me. If they’re having a bad day you certainly could and would never know. The staff knows my routine of needing gloves and lysol wipes... I mean hey...after all it is the running joke that I’m the weekly cleaning lady... I told you, always laughing. I’ve been on a weight loss journey at the same time and with all the encouragement of the staff, they’ve helped push me when I thought I would never get past the plateau that I had hit. The office manager is also going to be letting me showcase my art in their office permanently as an artist, which is a dream come true. I have always wanted to be able to publicly display my art to the civilian eye to tell a positive inspirational story that this new way of life is absolutely the MOST amazing gift you can and will give to yourself. I’ve bounced around to a couple different doctors in the office however I personally grew really fond of Dr. Laconti. This doctor truly is the most personable doctor I have ever spoken to. His “older” style of endearment is what caught me. I’m an old soul stuck in a ‘young’ body so when I ever first met with this doctor I knew I would be remaining my days as a patient here as his patient. I will do whatever it takes to always adjust my schedule to make sure Dr. Laconti is my doctor. I know I have said alot, but I really cannot emphasis how incredibly compassionate, caring, kind hearted, welcoming, and encouraging the entire office staff is. When I lived in Springfield Ma I skipped the framingham office to attend the Brookline office (1.5 hour drive). Now I live on the South Shore and skip over the Quincy office for the Brookline office. No matter what, I will always attend my services in the Brookline office. I will eventually no longer need the Doctors services but I absolutely will never end my therapy sessions with Michael. Connecting with therapists as always been a struggle for me and I always turned away male therapists do to my own reasons but I was at a point in my life with working EMS during the COVID outbreak, I was in desperate need and gave it a shot. I actually really enjoy having Michael now as part of my support system. His way of understanding is truly connecting. He isn’t a therapist just to be a therapist for the paycheck, he genuinely wants to help and make a positive impact on this clients lives. I look forever to growing even more great that what I have grown to be with Michaels support. Like I said... there just simply...is not.....enough.....words!!!! I’ve built my own little family within this amazing doctors office!
I've been A patient of New Horizons for some time now and the staff that's working here now are VERY HELPFUL CAREN, AND IN MY OPINION Are 100 times better than before!! Thank you so much in more ways than one Shawn Gustowski