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Fitchburg
Outpatient Mental Health and Alcohol and Drug Addiction and Substance Use Treatment in Boston and Brookline. New Horizons Medical Office at 358 Harvard Street, Brookline, MA 02446

New Horizons medical clients say about us

Accepting new patients and working with most insurances including Masshealth plans.

Brookline

Mark Dailey
Jul. 13, 2023
Amazing most helpful place I've been too for my medical appointments. And the staff are really nice and helpful, 5 stars ⭐⭐⭐⭐⭐
Jessamy Robblee
May. 23, 2023
New Horizons saved my life. The staff at NH believed in me and cared for me before I was able to truly believe in myself. They are the only outside agency that has NEVER let me down. If you let them help you they will be all the love and support you ...
New Horizons saved my life. The staff at NH believed in me and cared for me before I was able to truly believe in myself. They are the only outside agency that has NEVER let me down. If you let them help you they will be all the love and support you need until you are living your best life and have learned how to love yourself. You are not alone and there are wonderful humans in this world and those at NH will give you the true hope we all have been searching for in humanity. Give yourself the gift of hope and ask them for the help you deserve. I owe my life to them ❤️
Rocco Pacitti
May. 12, 2023
Awesome place, very clean and laid back. Dr. Laconte is the absolutely best doctor in the facility. The staff in the office are very nice and understanding. I highly recommend NHM!!!

Fitchburg

Framingham

New Horizons Medical Review
Mike Pfundt
Oct. 23, 2023
Let me preface this with an update from Monday morning. Chris came through for me Monday, he called me immediately upon finding out I hadn't got my medications. He made sure someone would call me, he apologized for what happened, and told me it was ...
Let me preface this with an update from Monday morning. Chris came through for me Monday, he called me immediately upon finding out I hadn't got my medications. He made sure someone would call me, he apologized for what happened, and told me it was inexcusable. The doctor has already called me and called in my medication, before 10am. Fortunately, I pick up the script mon or tues anyways, and anyone reading this should as well. Chris has been there a long time, takes pride in his work, and I know takes this seriously. This is what happened: I had my appointment Friday, the doctor was gone for the weekend, but I should have gotten the call Saturday morning. By 130pm Saturday, I hadn't, so I called, and the staff seemed concerned by it, and put me on hold. The calls on hold get hung up on after a bit, which if I were them, I would probably change, let the customer know, or call them back, instead of essentially hanging up on them. My medication was not sent in, and I was told it would be, but they close at 2pm and I was told to wait till 3pm, so what do I do then? I called after 3pm, left a message, emailed them, and of course, they were gone for the weekend. If you do not have an answering service, or no notification for when this happens, then it probably should not happen. I luckily had a backup plan for this, so I did not run out, but I think the clinic could handle this scenario better, and I am sure they will in the future. They used to have some kind of service, or a staff member, covering the weekends for this exact scenario.
Benjamin W. Cooper (Ben)
Jan. 06, 2023
CHRIS and EVERYONE ELSE ROCKS! FANTASIC STAFF - CARING, TIMELY, and THEY PUT OTHERS BEFORE THEMSELVES. If Your'e looking for people who you can truly depend on, this SPECIFIC New Horizons Location trumps all of the others (Brookline, Quincy, Lynn) Be...
CHRIS and EVERYONE ELSE ROCKS! FANTASIC STAFF - CARING, TIMELY, and THEY PUT OTHERS BEFORE THEMSELVES. If Your'e looking for people who you can truly depend on, this SPECIFIC New Horizons Location trumps all of the others (Brookline, Quincy, Lynn) Because the admin staff possess a sense of urgency and an ability to get things done, that the other offices simply do not possess. This office also takes more time to get to know each patient personally, including specific needs. They will truly care for you, no matter what your situation, and that's the essence of what a good doctor's office should be. They are transparent in their communication, and are understanding and listening. They value Honesty, and if you have a slip up, and immediately and tell them, as they will not punish you, but help you. Any negative reviews must be from patients who either are not truthful, or do not comply.
Lizz Heaton
Nov. 30, 2022
I have had a very good working environment and don't feel like an outcast they treat everyone the same always with a smile on their face and they do everything they can to get what you need. One of the longest people here is Chris and he's so helpful...
I have had a very good working environment and don't feel like an outcast they treat everyone the same always with a smile on their face and they do everything they can to get what you need. One of the longest people here is Chris and he's so helpful nice and he's even been my personal counselor and help me through a lot of things. If I had to pick a clinic to go to this would be the one.

Haverhill

Pamela Haken
Aug. 31, 2023
This is nicest place I've ever been for my recovery. I get so much support and understanding that I also have a life and a job. Everyone is always so flexible when things come up in life. Most important, I have always been treated like a "normal"...
This is nicest place I've ever been for my recovery. I get so much support and understanding that I also have a life and a job. Everyone is always so flexible when things come up in life. Most important, I have always been treated like a "normal" person. Never judged. Thank you to the staff 💕
Elly Cieszynski
Jun. 23, 2023
I would like to acknowledge all the staff here at new horizons in Haverhill Jazmin,Nisa, Angelica they go above and beyond for their patients I've never felt more welcomed it shows that they care about our well-being and treatment
SuperMan Jr
Mar. 23, 2023
This place is all I can say is wow ! I called today because I needed help and in my own mind I wanted it now I was sick of how I was living but Jasmine got me in today! How crazy is that !!!! She rocks like complete kiddos from me

Lynn

Username
May. 16, 2023
Jasmine goes above and beyond and deserves a raise. Seriously. I'm still blown away that someone went out of their way like she did to help me. People like her deserve to be recognized. I've been coming here for a long time, and there's a reason I st...
Jasmine goes above and beyond and deserves a raise. Seriously. I'm still blown away that someone went out of their way like she did to help me. People like her deserve to be recognized. I've been coming here for a long time, and there's a reason I stay at this location. Thanks to the whole staff for always being kind and understanding 👍 and give Jasmine a raise!! No one has helped me solve an issue like that in a while. I never leave reviews like this.
Ricky Grace
Feb. 01, 2023
My experience here has been great. EVERYONE is always being so helpful. I want to thank the girls at the front desk Kenar, Heydi,Santina are the best thank you again.
Kishan Scott
Jan. 26, 2023
I just wanted to commemorate the staff there because what they for me is self explainable. I appreciate all the following staff santina,Heydi,Kenar,Gina,Stella thanks again for all that for do and I will remember to keep hope alive.

Quincy

Jessica J (Gessewa)
Dec. 17, 2022
I've been coming to this business for little over 7 years. It has come a long way. I come here because I am very pleased with all my services. I love that I can have the options to have multiple doctors at one place. Instead of having to go to diff. ...
I've been coming to this business for little over 7 years. It has come a long way. I come here because I am very pleased with all my services. I love that I can have the options to have multiple doctors at one place. Instead of having to go to diff. Places. An the option of over the phone appointments, so I can still work etc. I love how clean and friendly all of the staff are. Overall I give Quincy a 5 star all around the board easily....thank you Quincy staff.
Gia and Papa
Nov. 29, 2022
I have/had been involved with the practices of New Horizon. I will say this the Dr's they have a great, they aren't just writing you script and off you go. They really help out even remotely the feeling of empathy you can hear in there voices. The st...
I have/had been involved with the practices of New Horizon. I will say this the Dr's they have a great, they aren't just writing you script and off you go. They really help out even remotely the feeling of empathy you can hear in there voices. The staff has been pretty consistent, extremely nice and patient which in a service like this that is important I would recommend it to anyone that is dealing with (Personally) or some one you love it's never to late or to early to change your life. New Horizon has been a part of that and I have been clean for 14 years now so as they day the proof is in the pudding.
Shane Vallieres
Nov. 19, 2022
This is the best MAT clinic I’ve ever been to. Everyone is respectful and kind. No judgment from anyone here, all they want to do is help. Appointments are always on time, no waits. I’d refer anyone in need to the Quincy location! Not like any ot...
This is the best MAT clinic I’ve ever been to. Everyone is respectful and kind. No judgment from anyone here, all they want to do is help. Appointments are always on time, no waits. I’d refer anyone in need to the Quincy location! Not like any other mat program I’ve been to. Jessi Kissimmee is a sweetheart and very helpful as well as all the office staff that work the desk. Dr smith is my doctor and she’s awesome

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Brookline
  • 358 Harvard St Brookline MA 02446
  • 617-879-0933
  • 617-202-9222
  • Mon. - Fri. 9:00 am - 5:00 pm Sat. 9:00 am -2:00 pm Sun. Closed
    4.2
Fitchburg
Framingham
  • 214 Howard St Framingham MA 01702
  • 508-872-0773
  • 508-872-0700
  • Mon. - Fri. 9:00 am - 5:00 pm Sat. 9:00 am -2:00 pm Sun. Closed
    4.5
Haverhill
Lynn
  • 222 Blossom St Lynn MA 01905
  • 781-842-1379
  • 781-584-4645
  • Mon. - Fri. 9:00 am - 5:00 pm Sat. 9:00 am - 2:00 pm Sun. Closed
    4
Quincy
  • 500 Congress St Quincy MA 02169
  • 617-481-6254
  • 617-481-6949
  • Mon. - Fri. 9:00 am - 5:00 pm Sat. 9:00 am - 2:00 pm Sun. Closed
    4.9